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Onboarding - Get The Simple Stuff Right

by Oliver Gilkes - PER 2. July 2010 12:55

When you take on a new recruit, whilst on-the-job training is useful and is undoubtedly the best way to learn, it is also helpful to have some mutually agreed objectives that focus on strong performance.

Many studies show that if you pay more of the right kind of attention to employees, they work harder and smarter. Retention rates go up, your team is happier and more effective.

So, how do you set objectives for your new recruit? Following these nine rules will give you an edge.

1. Tell your new employee what your expectations are. For junior-level recruits, make sure you tell them your expectations in terms of dress code, working hours, lunchtime and breaks, use of the internet, when and if they can use social networking sites, take and make personal calls and so on. And with regard to their role make clear your expectations for delivery during the probation period. For instance how they should split their time between the different activities e.g. origination, screening, execution. Set some KPIs for example with origination, how many companies should they approach, number of meetings fixed and so on.

2. Learn from the best. Vince Lombardi, the legendary coach for American football team the Green Bay Packers, believed in giving every player a clean slate at the start of every game. This meant that “star” players did not rest on their laurels and felt compelled to continuously prove themselves in each game. You should have the same attitude towards new employees - they may have been a star performer in their last job at Goldman, for example, but you should expect them to continuously prove themselves in their new role.

3. Keep it simple. Keep the objectives simple and refer to them regularly. Objectives should be reviewed at least quarterly and performance levels checked at least monthly. Avoid overly complicated matrices as they are likely to bore employees and make them averse to the objective-setting process. Print out the objectives and put them up in a place where the new recruit will see them on a daily basis. Make sure all objectives are measurable and timed.

4. Push the boundaries. Learn from Henry Ford. The objectives, to an extent, should be mutually agreed between the new recruit and their manager, but should also push the new recruit significantly out of their comfort zone. Henry Ford used this approach of setting challenging objectives and achieved massive improvements in productivity on his factory shop floors. More...

The War For Talent - Look After your Analysts: They’re in Demand

by Gail McManus 13. May 2010 17:06

We recently launched our crystal ball quiz where you have the chance to make some predictions about 2010 and donate to the PEF - a super cause.  Well, I’m going to make my own prediction for the private equity recruitment market for the rest of this year.  The war for talent is truly underway.  Private equity experience is now the most sought after skill set even for junior hires.

When we first started this blog I spent a lot of time thinking about spotting and keeping star performers.  Then the world changed and it didn’t seem so urgent.   I would never have thought it would change back so quickly. I cannot stress enough how important it is at the moment to look at your star juniors and understand what motivates and drives them in order to retain them in your business.  Why?   Well we have seen not just a significant uplift in the volume of recruitment but also uplift in the requirement for experience.  The 2007/8 hiring days of ‘find us an extra pair of hands to do the modelling’ are gone.   An increasing emphasis in the majority of mandates is for private equity experience. And at the junior level this means someone who has not only got the skills but has also had the edges taken off, learned the ropes, seen some action.  Investment banking boot camp is no longer enough.  Now investment banking boot camp followed by private equity boot camp is going to be the popular request.

  
So if you run an analyst programme where you expect your juniors to leave you after a couple of years – then send them my way as we’ll have no trouble finding them a home.  But if you’ve got some stars in there and want to keep them then really think about how to do that.
More...

2010 Salary & Bonus Trends

by Maria Nieto - PER 3. March 2010 10:14

As we approach the end of the first quarter, we have noticed that M&A advisors are back in action and business is reactivating. Banks are adjusting to the new tax regulations and are dealing with the fact that they lost or let go of many people last year. Now they are recruiting again and are feeling the stress of the shortage of people.

We have seen evidence of this in the significant increase of base salaries, especially for the associate pool. Many banks have readjusted their base salaries to guarantee a minimum fixed income. We were surprised to see increases of 23% to 75% for 1st year, 2nd year and 3rd year associates, respectively.

The bonus range has also increased at this level. Associate bankers are receiving bonuses from 90% up to an unprecedented 230%. Of course the range varies from bank to bank, but the reality is that they are trying to make sure that their associates do not suffer from the new tax regulations and are not only readjusting the base salaries, but also bonuses.

The way bonuses are structured is also changing. We are finding out that some banks are paying partly in cash and partly in long-term stocks at the associate level, which we had previously seen only at more senior levels. The cash component ranged between 65% to 75% and the stocks had a vesting period of 3 to 5 years.

Interestingly, associates acknowledge that they are an asset that is now scarce, especially the good ones. And even though their bonuses were part in stock, they are feeling very pleased about their new compensation levels.   More...

Keeping the Women in Your Team

by Gail McManus 18. February 2010 15:14

Did you know that women represent half of all professionals entering finance, but by VP level the proportion has dropped substantially?   Is this the same for private equity?   The answer is yes – but from a lower entry base so the problem is magnified.    We’ve done some counting and whilst approximately 25% of junior private equity professionals are female* this proportion reduces to 10% by investment director and above.   You might ask - does it matter?   Well it should.

There are sound economic arguments for maintaining a good diverse mix within your team.  But the issue here is not so much accepting that diversity matters, which I think most people do, but focusing on the lack of upward movement or fall out that happens before the senior levels are reached.   Arguably you are losing some of your well trained skill base before you can really capitalise on all that input you gave in those early years.  And it is not all to do with leaving to have children.  It’s a bit more complicated than that.  There are real issues of women leaving to have families and then not being able to get back on the ladder. There also seem to be issues related to promotion and progression within the firm.

And the issues lie on both sides – the employer and the employee. 

For the private equity employer that wants to retain and promote its female staff the sorts of issues that it may need to tackle include:


·         Those difficult to eradicate unconscious biases and under the surface issues where unspoken and unconscious prejudices still exist.  For example an unconscious bias that might inhibit the promotion of women is how work is allocated to them.   Do you put your female team members on the most visible, promising investments? Or is there an unconscious bias that pushes them towards less high profile projects that might need a lot of attention but are not so well recognised when it comes to considering who makes it up the greasy pole

·         In order to recruit more women and retain them in the business you may have to positively discriminate – but a positive discrimination culture is not easy to achieve. It means saying things like it is ok for the main child carer in a family (usually the woman) not to participate in so much travel but that this opt out is not acceptable for other team members with children 

·      It requires real recognition of the struggle to juggle home and work and the support that is needed from the employer to do that without falling into the trap of unconscious bias or discrimination More...

To Pay or Not To Pay

by Ana Maria Urrutia - PER 10. August 2009 12:52

Ana Maria Urrutia How will you retain your favourite employees if your fund has assets under water and you are planning on paying no discretionary bonuses this year?

The topic of conversation among investment professionals these coming months will be year end bonuses. The value of carry has been cut significantly and the prospect of bonuses in private equity funds that have had to writedown assets is low. We hear some HR professionals argue that “a job is a bonus” and agree, to some extent. If you decide to pay no bonuses across the board you risk that your best people will start looking over their shoulder. And there will be opportunities out there for them, we see the evidence in the market. So do you run the risk? We think you can manage this risk and manage your team’s expectations.

How? Tell your key people as soon as possible that you want them to ride the storm with you. Involve them in your plans to minimize losses in the underperforming assets and explain your strategy to seize the next opportunities that will arise from the market bottoming out. Tell them it is your priority to look after them and at the end of the year, stay true to your word and pay those key people you want to keep. The rest can wait.

So how much bonus should you pay the stars despite the losses? We believe that bonuses will be significantly lower than last year but they won’t be zero. Also, we think many funds will consider raising base salaries as we have seen starting to happen in a number of investment banks. Bonuses have been paid out to junior investment bankers this summer, albeit 50% down from last year. And base salaries have been increased by much more than previous years to maximise retention. We think they have put their best foot forward to retain their top talent and the move will be effective in the long term.

In the case where funds are underwater and have to be wound down, there will be no room for bonuses across the board. The goal is to manage the assets until the exit and minimise losses. But if they cannot see the incentive of staying, why would they? We think these investment professionals will have a harder time finding alternative job opportunities, and your risk of losing them will be lower. Prospective employers value loyalty and want to see how people perform in the tough times. It will bode well for someone to demonstrate they did not just jump ship but demonstrated resilience and creativity in achieving the best possible exit for their underperforming investments. We see that some people will have to put up with no bonuses for the next couple of years while the funds wind down. In the end, they can at least sell their work ethic and demonstrate that they do not leave unfinished business.

Should Private Equity Teams Let Go of Their Weakest Performers?

by Gail McManus 13. July 2009 12:00

I was with a client a few days ago when an almost unheard of phrase was uttered ‘I wonder if we should let go of our weakest performers on a regular basis?’.

Private equity, as an industry, hasn’t really addressed the issue of poor performance in a consistent way. Yes, there are some exceptions, but I’m confident they’re in the minority. There’s a lot standing in the way of facing up to this: it isn’t easy to do, it isn’t pleasant to do and anyway if you ignore it long enough or make it uncomfortable enough for those you ‘suspect’ are the weakest – well maybe they’ll leave of their own accord.

I know, why not downgrade their bonus and they’ll get the message and it’ll sort itself out.

Well, get real! It won’t sort itself out. And what is worse, one of the biggest costs of not tackling poor performance is that it’s not the poor performers that will leave – it’s your star performers.

Going right back to my previous note on candidate appeal – the best people will be attracted by organisations staffed by stars. Good people thrive on the stimulation of working with other high performers. And conversely they’re likely to leave businesses where weaker performance is tolerated.

Everyone’s heard of the GE philosophy of ranking all their people and firing the bottom 10%. It may sound tough but high achievers applaud it.

The three lessons for private equity here are

• Objective performance measures need to be determined and applied consistently
• A regular timetable of appraisal, promotion and termination needs to be put in place and adhered to
• A culture that expects and values this needs to be created.

My experience of private equity bloodletting is that it is usually a knee jerk reaction in response to an external stimulus of some sort: a poor investment, economic circumstances, internal disagreement or at carry allocation time when dividing the pot between fewer people seems attractive to the managers. If you want to take the first step towards a more effective system then you need to be able to rank your people objectively, not just by gut feel. So start off by determining the qualities that you want to see and working out how you can measure them.

There are many HR outsourcing services you can use to help you in this. We can put you in touch with a few if you need a steer. You’ll probably find that your gut feel produced the same rankings as your objective system – but you now have a base from which you can build a sustainable model of refreshing your team from below and retaining and attracting high achievers at the top. Further success for your business will surely follow.

Welcome to PER's Blog

Gail McManus, PER Blog  

The PER Blog contains my observations on the world of private equity and its people.  Every day I meet and speak with people from across private equity giving me a broad view of the challenges and issues that they face in managing their businesses and their careers.  And it allows me to understand and help resolve some of the human issues that affect the sector.  

I hope you enjoy the PER Blog and that you’re able to take away one or two tips for getting the best out of yourself and the people around you. Let me know what you think, I look forward to your comments and feedback. 

Gail McManus

News

PER Advisory Award

We are delighted to announce that we have won the Private Equity News  “Recruitment Firm of the Year Award” for the second year running.   

This award reflects the continuous effort that PER places in delivering excellence.  

2009 has been a challenging year and we have remained committed to ensuring we deliver the best service to our clients and candidates. We are proud of the recognition in the industry for our efforts and are grateful to the Private Equity industry for supporting us.

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